HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY ORDER?
Your order will be processed within 5 business days. On average, you can expect delivery in 2-3 weeks once it has shipped. You will receive a tracking number via email once it has been shipped.
Note: Processing may take longer than usual due to holidays
The status of fulfillment
As long as your order has not been shipped, it will show as unfulfilled. Your order will be marked as fulfilled as soon as this label is created.
Cancellation & Return Policy
The sale of all items is final. A refund is only applicable to damaged or defective goods or goods that were not received correctly.
If this is applicable, please contact customer service.
If I don’t receive my order, what should I do?
Once it has been shipped, it will take up to 25 business days to arrive. Your money will be refunded if the order does not arrive within the stated timeframe.
HOW COME SOME OF MY ITEMS HAVE NOT ARRIVED?
It is possible that you will receive your order in 2 or 3 parts due to the shipping process we use, so please do not panic if you receive one item first. Our delivery timeframes are provided to ensure that every order is delivered on time.
Can I cancel an order I just placed?
Our warehouse team cannot disrupt the workflow process once an order has been submitted, so we cannot cancel it. In order to meet the expectations of our valued clients, we strive to dispatch orders efficiently.
If I receive a damaged or incorrect product, what should I do?
You must initiate all returns and/or exchanges here. Our 30-day return policy applies to all orders. You must return all merchandise unworn, unwashed, and undamaged. In the event of a refund, the original form of payment used to place the order will be refunded. The only time you can exchange a product is when you need a different size
Our warehouse processes all returns and exchanges within a week after they arrive.
My order can be changed or canceled?
Our warehouse team cannot disrupt the workflow process once an order has been submitted, so we cannot cancel it. In order to meet the expectations of our valued clients, we strive to dispatch orders efficiently.
Payment Options
CREDIT CARDS
Our company accepts Visa, Mastercard, American Express, Discover, and JCB. In this case, PayPal is a good alternative if your card is issued by a local bank that does not display one of these logos.
PAYPAL
You can fund your PayPal account using any of the payment methods available in your country. Using PayPal Express is a quick and easy way to speed up the checkout process once you have funded your PayPal account.
Payment Security
The information you input to us is encrypted using 128 SSL software to prevent outside parties from intercepting it. Keeping our system secure and fraud-free is a priority for us. We stay up-to-date with the latest security technologies to protect your credit card information, contact information, shipping, and billing information.
Order verification
Payment verification may be required for orders. Every order that we ship out must have been authorized by the cardholder for the protection of our customers. To minimize delays, we will contact you as soon as your order is placed on hold.
Currency
Payments will be processed in the currency of your choice when possible. Please note, however, that there are some limitations and special cases in which your card will be charged in Available currencies on our website. Your financial institution handles the conversion in those cases.